Support Board
Date/Time: Wed, 05 Feb 2025 10:55:34 +0000
Post From: Real time data
| [2020-03-09 04:15:34] |
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Could you first please update to the current version following these instructions here: Software Download: Fast Update And if you still have a problem with not receiving real-time data, we need to see the message log as explained below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-09 04:16:19
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