Support Board
Date/Time: Mon, 25 Nov 2024 08:27:35 +0000
Post From: Issue with New Continuous Futures Contract Feature for Some Services
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It is come to our attention, that when using some services like CTS T4 and not using the Sierra Chart data feed, and you have enabled the Continuous Futures Contract feature on a chart and loading more than 1 futures contract, then under certain conditions Sierra Chart may re-download all of the data in prior Intraday data files, when the chart is opened or the chart is reloaded. We have resolved this problem and will be putting out out a new release later in the morning. One solution that should solve this, although we have not verified this with actual testing, is to increase the Global Settings >> Data/Trade Service Settings >>Maximum Historical Intraday Days to Download setting. You should make this 180. This problem will not affect the following services: TransAct OEC TT Some Rithmic users Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-07 10:10:35
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