Support Board
Date/Time: Wed, 05 Feb 2025 11:58:16 +0000
Post From: platform doesn't reconnect automatically
| [2020-03-05 18:53:07] |
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Sierra Chart does reconnect. The yellow state indicates it is trying to reconnect but the transact server is having an issue, or there is some connectivity problem between your system and the Transact server. This is the option to perform reconnects: Data/Trade Service Settings: Reconnect on Failure (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) For the best connectivity and safety for automated trading, we recommend using this service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-06 05:01:36
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