Support Board
Date/Time: Wed, 05 Feb 2025 13:03:47 +0000
Post From: Denali Feed Data Lag today 03/04/20
| [2020-03-04 20:22:49] |
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Actually we see what the problem is. There is an insufficient balance on your account to renew the exchange fee. You will need to add $13 if you require market depth. Otherwise, you just need to add 10 USD which is the minimum payment to pay for the 3.25 USD exchange fee. Currently your balance is 3 USD. Add credit here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Let us know when done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |