Support Board
Date/Time: Wed, 05 Feb 2025 09:43:52 +0000
Post From: dom not reflecting bids and offers
| [2020-03-02 19:49:17] |
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It looks like this is just simply a case where you have not centered the Trading DOM to the current price. Double-click on the price scale to do this. We also want you to update to the current version of Sierra Chart: Software Download: Fast Update The update should not be necessary, but just as a matter of practice, we have users do that so we can rule out any unexpected issues related to software version. And if you still have a problem follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-02 19:51:26
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