Support Board
Date/Time: Mon, 25 Nov 2024 05:42:04 +0000
Post From: No remote data in Trade Stats and attempting to download equity data from IB and SC not IqFeed
| [2014-01-06 16:59:45] |
| jesslinn - Posts: 108 |
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Mine was a poorly worded problem and I apologize. I have no intention of wasting your time. You have a great product and I only want to learn how to use it and help you identify problems and improve it. I gave the additonal information and thoughts because I thought it might be useful but it seems only to have confused the issue. The specific problem was that there was no P&L data in the Trade Stats for Charts of the Orders and Positions window. The reason I used the unfortunate phrase "SC getting confused", because I was getting messages in the log about problems downloading from IB even though I have no data from IB and am just using it as a trade service. When I open the specific chartbook in question, I get a chart window with the [R] that is updating correctly with equity data from the IqFeed. Plastered on the chart is a yellow label that says "Downloading Historical Data. Bars may not appear until complete.". This message stays for ever and the log is filled with messages about IB Backfill and IB Error Codes. I added this information because I thought it might be relevant to why the P&L data was not getting updated. There is an easy work around which solves the problem, so as far as I am concerned we can consider this support request closed. The solution to the problem is to open a new chartbook and recreate the chart. I do not have the same issues with a newly created chartbook. (I do not know what the problem with the one chartbook is and am happy to erase it and move on if the problem is uninteresting to you. I can assure you that one way or the other, as reliable as it is, that I have a chart that updates correctly from a remote IqFeed instance but is giving error messages from IB and a yellow warning box that does not go away.) |