Support Board
Date/Time: Wed, 05 Feb 2025 14:47:54 +0000
Post From: Connection issues
| [2020-02-28 18:08:50] |
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For users who are using the Transact data feed and having issues with the data feed we want you to update to prerelease version 2058 following the instructions here: Software Download: Fast Update Make sure you update to the pre-release. There should be some amount of improvement because market depth data by default will no longer be requested from the Transact system. There is another improvement coming out later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |