Support Board
Date/Time: Wed, 05 Feb 2025 06:51:57 +0000
Post From: Feedback Requested Regarding Data Feeds and Order Routing Systems
| [2020-02-28 18:04:48] |
| |
|
We would like to know among the following systems that Sierra Chart supports for futures trading, how well they performed during this decline for the week beginning with February 24, 2020: Interactive Brokers CTS CQG Rithmic Sierra Chart/TT order routing Transact Gain Capital Data Feeds: [Data feeds provided with the above systems] Additionally: Denali Exchange Data Feed Sierra Chart Exchange Data Feed IQ Feed What we are interested in is data feed issues such as lagging or stopping data. And any problems encountered with order routing. Now Sierra Chart provided data feeds are not immune from lagging based on external conditions. If you experience a lag, refer to this help section: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds And we also have a London relay set up for the Denali data feed which is supported in the latest release: Global Settings >> Data/Trade Service Settings >> Service Settings >> Use London Relay server as Primary for Market Data (Only applies to the Denali exchange data feed). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |