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Date/Time: Sun, 19 May 2024 13:24:32 +0000



Post From: waiting to reconnect

[2020-02-25 16:19:45]
Sierra Chart Engineering - Posts: 104368
We see you are using Transact. So Transact must be having a server problem at the moment. There is nothing we can do from our side in regards to this.

For a reliable data feed you will want to use the Denali Exchange Data Feed:
Denali Exchange Data Feed

This will also require you have a direct account:
Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing