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Date/Time: Mon, 25 Nov 2024 05:44:32 +0000



Post From: No remote data in Trade Stats and attempting to download equity data from IB and SC not IqFeed

[2014-01-06 04:45:33]
Sierra Chart Engineering - Posts: 104368
If I open the Orders and Positions, I see positions for the symbol but the columns are all zero.
OK, what is the question? Are you referring to the Positions tab? What you see comes from Interactive Brokers. You should ask them about the data there.

If I open an existing chartbook with several charts for the same symbol, I get "Downloading Historical Data..." overlaid on all the charts even though the charts are displaying and updating.
This will only happen with charts that are not using data from a remote copy of Sierra Chart. We have verified this.

Support for remote copies of Sierra Chart is planned for ACSIL. We did indicate that previously. There is no need to say anything more about this. And there are no plans for a Quote Boards to access data from another instance.

SC getting confused and trying to get equity data from IB and SC when the only equity data I have is from IqFeed.
Clearly you are intelligent enough to know that Sierra Chart is not getting confused here. We to not understand why you are saying this. Please explain how Sierra Chart is getting confused. Unless you specifically open a stock symbol from remote copy of Sierra Chart, the data is going to come from Interactive Brokers if the chart is opened within the Interactive Brokers instance. All of this works very reliably. We really do not have time to discuss this. We know there is no problem here.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-06 04:49:26