Support Board
Date/Time: Wed, 05 Feb 2025 06:43:51 +0000
Post From: Ping to server timed out
| [2020-02-21 15:56:48] |
| Ernie Doo - Posts: 46 |
|
Dear SC team, I have been devoloping a study and I started to use making trades in real-time. However and unfortunately, the readings/data I am getting are delayed between 2-3 seconds versus Simulation. I am trying to test the speed connection to the server but the ping request times out. I followed the instructions under Data/Trading Service Connection and Symbol Issues: 1.8. Checking Connection Quality to Remote Server by Using Ping The server I am trying to ping is: futurestrading3.sierracharts.com. The Packets are sent but I receive nothing back and I get the message of "Request timed out". Can you please help me? Thanks, Ernesto |