Support Board

Date/Time: Sun, 19 May 2024 10:31:45 +0000

Post From: No Real Time Data Feed

[2020-02-21 05:36:03] Link To Thread - Link To Post [Go To First Post]
User816612 - Posts: 4
I waited 2 hours for your update to take effect (9PM AZ Time, 11PM EST). I closed the chartbook, disconnected the data feed, and launched update to the latest version of Sierra Charts. No update was applied. I'm still running version 2054, 64-bit. I connected to the data feed and loaded my chartbook. I still do not have streaming data. I waited another 1.5 hours and tried again. Close chartbook, disconnect/reconnect, open chartbook, market price was frozen at 3357.0 for 10 minutes. Once again, I closed chartbook, disconnect/reconnect, open chartbook, now market price is frozen at 3354.75 for another 10 minutes. This is the Message Log copied at 11PM EST. (Message Log removed) Date Time Of Last Edit: 2020-02-21 05:37:39