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Date/Time: Sun, 19 May 2024 10:07:12 +0000



Post From: No Real Time Data Feed

[2020-02-20 19:44:35]
User816612 - Posts: 4
My Broker is AMP Clearing, Denali Data Feed with CQG Order Routing (full order book for CME).
My AMP Clearing initial new account setup is "Sierra Chart - CQG"
My AMP Clearing Sierra Chart Version is "Package 5 $25/month charged to my AMP Account"
I also opted in for $300 day trading margins for E-Mini S&P NASDAQ and DOW

I funded a Sierra Chart Account with $50, signed Agreements and completed all ToDo items.
I Selected the Full CME Group Exchange ($15.75/month)
In Sierra charts, I selected CQG WebAPI [trading] in Data/Trade Services, entered username, password, and successfully connected.

TradePro Academy supplied my Chartbook. The chart symbol is F.US.EPH20
I can download data history, but no streaming data.
I executed Translate Symbols to Current Service.
I see an orange box with error message, "Symbol is unknown. Click for symbol information. Real-time data for instrument F.US.EP are not allowed. Historical Download Complete."

I'm using this page to debug the issue: CQG Trading Platform Service: CQG Account Requirements
I'm also using this page: Sierra Chart / Trading Technologies Futures Order Routing Service

Under Service Settings, I only have the following: Username, Password, Allow Server to Drop Data (False), and Log Real-Time Market Data Messages (False). It DOES NOT show a "Connect to Market Data Server" Setting. I think I must be connected if historical data is downloaded.

I'm running Sierra Chart version 2054 64-bit

How do I get real time data?