Support Board
Date/Time: Mon, 25 Nov 2024 04:58:26 +0000
Post From: Sierra keeps deleting some of the intraday chart files
| [2014-01-05 14:06:23] |
| Pawel_Szpak - Posts: 48 |
|
Hi, I've had a strange issue crop up. For some reason, when loading my chartbook with a continuous contract on FGBL, Sierra keeps truncating 2 of the intraday files (FGBLH3 and FGBLU2) effectively making them empty. I've attached the message log and 2 images of my sierra chart folder. What I've done is as follows: 1) Start SC and connect to open e-cry. 2) Find symbol - open intraday chart for FGBLU2 and FGBLH3. The data downloads (see screen shot 1) 3) Disconnect from open e-cry 4) Open a chartbook which includes a intraday chart ranging all FGBL contracts FGBLM2 - FGBLH4 5) For some reason SC then truncates specifically the FGBLU2 and FGBLH3 files to zero length, but loads everything else ok. (screen shot 2) 6) Resulting continuous chart then has missing 3 month gaps where data from these 2 contracts should go (screen shot 3) Why is this happening? I can get around this gap by making sure I reload the continuous chart whilst connected to open e-cry, but sierra will still truncate and re-download data for those 2 files every time. This is an issue as I am making a manual adjustment to the data files to make sure the back-adjustments agree to a continuous chart from IQFeed (it doesn't by default). As these 2 files are continually deleted and redownloaded the adjustments for these 2 files don't "stick". Message Log for the above 6 steps follows below. Software version: 1068 | 2014-01-05 13:47:14 Usage end date: 2014-01-11 | 2014-01-05 13:47:14 Enabled for: Sierra Chart Historical Data Service. | 2014-01-05 13:47:14 Active service: Open E Cry | 2014-01-05 13:47:14 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-01-05 13:47:14 2014-01-05 13:47:14 Local computer clock time | 2014-01-05 13:47:14 2014-01-05 13:47:14 GMT time | 2014-01-05 13:47:14 2014-01-05 13:47:14 Time zone adjusted time | 2014-01-05 13:47:14 Time difference to server time: 0 seconds. | 2014-01-05 13:47:14 Program path: C:\SierraChart\ | 2014-01-05 13:47:14 Data Files path: C:\SierraChart\Data\ | 2014-01-05 13:47:14 OS Version Number: 6.1 | 2014-01-05 13:47:14 Checking for new symbol settings for oec | 2014-01-05 13:47:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FGBLU2.scid | 2014-01-05 13:47:30 Connecting to Open E Cry server: prod.openecry.com:9200... | 2014-01-05 13:47:31 HD Request # 2 - Downloading Intraday chart data for FGBLU2 to the file FGBLU2.scid. Service: oec | 2014-01-05 13:47:32 HD Request # 2 - Download start Date-Time: 00:00:00.0 | 2014-01-05 13:47:32 HD Request # 2 - Using server: ds5.sierracharts.com port 10149 | 2014-01-05 13:47:32 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-01-05 13:47:32 The network socket is connected. | 2014-01-05 13:47:32 HD Request # 2 - Sending historical data logon request message. | 2014-01-05 13:47:32 HD Request # 2 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:47:33 The network socket for historical data has been closed. | 2014-01-05 13:47:33 HD Request # 2 - Historical data for FGBLU2 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-01-05 13:47:33 HD Request # 2 - Received 0 records and wrote 0 records for FGBLU2 | 2014-01-05 13:47:33 HD Request # 2 - Intraday download COMPLETE for FGBLU2 | 2014-01-05 13:47:33 Open E Cry: Connected. | 2014-01-05 13:47:35 Open E Cry - Starting real-time market data updates for: FGBLU2 | 2014-01-05 13:47:35 HD Request # 3 - Downloading Intraday chart data for FGBLU2 to the file FGBLU2.scid. Service: oec | 2014-01-05 13:47:35 HD Request # 3 - Download start Date-Time: 00:00:00.0 | 2014-01-05 13:47:35 HD Request # 3 - Using server: ds3.sierracharts.com port 10149 | 2014-01-05 13:47:35 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-01-05 13:47:35 The network socket is connected. | 2014-01-05 13:47:35 HD Request # 3 - Sending historical data logon request message. | 2014-01-05 13:47:35 Symbol Error - FGBLU2 is unknown, unavailable, or improperly formatted. | 2014-01-05 13:47:35 HD Request # 3 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:47:35 HD Request # 3 - Decompressing data. | 2014-01-05 13:47:35 HD Request # 3 - Receiving Intraday data for FGBLU2 starting at 2012-06-07 07:01:05 | 2014-01-05 13:47:35 HD Request # 3 - Timestamp of first Intraday data file record written: 2012-06-07 07:01:05 | 2014-01-05 13:47:35 The network socket for historical data has been closed. | 2014-01-05 13:48:01 HD Request # 3 - Received 1499187 records from 2012-06-07 07:01:05 to 2012-09-06 11:29:52 (91.2 days) and wrote 1499187 records for FGBLU2 | 2014-01-05 13:48:01 HD Request # 3 - Intraday download COMPLETE for FGBLU2 | 2014-01-05 13:48:01 Real-time Intraday chart data file updates started for FGBLU2 | 2014-01-05 13:48:01 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FGBLH3.scid | 2014-01-05 13:48:21 Open E Cry - Starting real-time market data updates for: FGBLH3 | 2014-01-05 13:48:22 HD Request # 4 - Downloading Intraday chart data for FGBLH3 to the file FGBLH3.scid. Service: oec | 2014-01-05 13:48:22 HD Request # 4 - Download start Date-Time: 00:00:00.0 | 2014-01-05 13:48:22 HD Request # 4 - Using server: ds5.sierracharts.com port 10149 | 2014-01-05 13:48:22 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-01-05 13:48:22 Symbol Error - FGBLH3 is unknown, unavailable, or improperly formatted. | 2014-01-05 13:48:22 The network socket is connected. | 2014-01-05 13:48:22 HD Request # 4 - Sending historical data logon request message. | 2014-01-05 13:48:22 HD Request # 4 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:48:22 HD Request # 4 - Decompressing data. | 2014-01-05 13:48:22 HD Request # 4 - Receiving Intraday data for FGBLH3 starting at 2012-12-06 14:55:32 | 2014-01-05 13:48:22 HD Request # 4 - Timestamp of first Intraday data file record written: 2012-12-06 14:55:32 | 2014-01-05 13:48:22 The network socket for historical data has been closed. | 2014-01-05 13:48:39 HD Request # 4 - Received 1194424 records from 2012-12-06 14:55:32 to 2013-03-07 11:29:57 (90.9 days) and wrote 1194424 records for FGBLH3 | 2014-01-05 13:48:39 HD Request # 4 - Intraday download COMPLETE for FGBLH3 | 2014-01-05 13:48:39 Real-time Intraday chart data file updates started for FGBLH3 | 2014-01-05 13:48:39 File >> Disconnect selected. | 2014-01-05 13:52:51 Disconnected from Open E Cry. | 2014-01-05 13:52:51 Date rule based rollover from FGBLH3 to next contract occurs at 2013-03-07 | 2014-01-05 13:52:54 Date rule based rollover from FGBLM3 to next contract occurs at 2013-06-06 | 2014-01-05 13:52:54 Date rule based rollover from FGBLU3 to next contract occurs at 2013-09-06 | 2014-01-05 13:52:54 Date rule based rollover from FGBLZ3 to next contract occurs at 2013-12-06 | 2014-01-05 13:52:54 Date rule based rollover from FGBLH4 to next contract occurs at 2014-03-06 | 2014-01-05 13:52:54 Symbols used for FGBLH4 continuous contract chart: | 2014-01-05 13:52:54 FGBLH3 | 2014-01-05 13:52:54 FGBLM3 | 2014-01-05 13:52:54 FGBLU3 | 2014-01-05 13:52:54 FGBLZ3 | 2014-01-05 13:52:54 FGBLH4 | 2014-01-05 13:52:54 Date rule based rollover from FGBLM2 to next contract occurs at 2012-06-07 | 2014-01-05 13:52:55 Date rule based rollover from FGBLU2 to next contract occurs at 2012-09-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLZ2 to next contract occurs at 2012-12-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLH3 to next contract occurs at 2013-03-07 | 2014-01-05 13:52:55 Date rule based rollover from FGBLM3 to next contract occurs at 2013-06-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLU3 to next contract occurs at 2013-09-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLZ3 to next contract occurs at 2013-12-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLH4 to next contract occurs at 2014-03-06 | 2014-01-05 13:52:55 Symbols used for FGBLH4 continuous contract chart: | 2014-01-05 13:52:55 FGBLM2 | 2014-01-05 13:52:55 FGBLU2 | 2014-01-05 13:52:55 FGBLZ2 | 2014-01-05 13:52:55 FGBLH3 | 2014-01-05 13:52:55 FGBLM3 | 2014-01-05 13:52:55 FGBLU3 | 2014-01-05 13:52:55 FGBLZ3 | 2014-01-05 13:52:55 FGBLH4 | 2014-01-05 13:52:55 Date rule based rollover from FGBLU3 to next contract occurs at 2013-09-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLZ3 to next contract occurs at 2013-12-06 | 2014-01-05 13:52:55 Date rule based rollover from FGBLH4 to next contract occurs at 2014-03-06 | 2014-01-05 13:52:55 Symbols used for FGBLH4 continuous contract chart: | 2014-01-05 13:52:55 FGBLU3 | 2014-01-05 13:52:55 FGBLZ3 | 2014-01-05 13:52:55 FGBLH4 | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: Performing continuous futures contract back adjustment calculations. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: FGBLU3 Open price on 2013-09-06 is 138.35. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: FGBLZ3 Open price on 2013-09-06 is 136.42. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: FGBLU3 price difference to FGBLZ3 is -1.9299999. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: FGBLZ3 Open price on 2013-12-06 is 139.76. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: FGBLH4 Open price on 2013-12-06 is 139.59. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: FGBLZ3 price difference to FGBLH4 is -0.17. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: Back adjust amount for symbol FGBLU3 is -2.0999999. | 2014-01-05 13:52:55 FGBLH4 [CB] 1 day #7: Back adjust amount for symbol FGBLZ3 is -0.17. | 2014-01-05 13:52:55 HD Request # 5 - Downloading Intraday chart data for FGBLH3 to the file FGBLH3.scid. Service: oec | 2014-01-05 13:52:55 HD Request # 5 - Truncating file to starting Date-Time. | 2014-01-05 13:52:55 HD Request # 5 - Error reading last record after truncate. Error: No record at index -1. | 2014-01-05 13:52:55 HD Request # 5 - Download start Date-Time: 2012-11-06 00:00:00.0 | 2014-01-05 13:52:55 HD Request # 5 - Using server: ds3.sierracharts.com port 10149 | 2014-01-05 13:52:55 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-01-05 13:52:55 The network socket is connected. | 2014-01-05 13:52:55 HD Request # 5 - Sending historical data logon request message. | 2014-01-05 13:52:55 HD Request # 5 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:52:55 The network socket for historical data has been closed. | 2014-01-05 13:52:55 HD Request # 5 - Historical data for FGBLH3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-01-05 13:52:55 HD Request # 5 - Received 0 records and wrote 0 records for FGBLH3 | 2014-01-05 13:52:55 HD Request # 5 - Intraday download COMPLETE for FGBLH3 | 2014-01-05 13:52:55 HD Request # 5 - Reloading Intraday charts for symbol. | 2014-01-05 13:52:55 HD Request # 6 - Downloading Intraday chart data for FGBLU2 to the file FGBLU2.scid. Service: oec | 2014-01-05 13:52:55 HD Request # 6 - Truncating file to starting Date-Time. | 2014-01-05 13:52:55 HD Request # 6 - Error reading last record after truncate. Error: No record at index -1. | 2014-01-05 13:52:55 HD Request # 6 - Download start Date-Time: 2012-05-08 01:00:00.0 | 2014-01-05 13:52:55 HD Request # 6 - Using server: ds5.sierracharts.com port 10149 | 2014-01-05 13:52:55 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FGBLH3.scid | 2014-01-05 13:52:55 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-01-05 13:52:55 The network socket is connected. | 2014-01-05 13:52:55 HD Request # 6 - Sending historical data logon request message. | 2014-01-05 13:52:55 HD Request # 6 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:52:55 The network socket for historical data has been closed. | 2014-01-05 13:52:55 HD Request # 6 - Historical data for FGBLU2 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-01-05 13:52:55 HD Request # 6 - Received 0 records and wrote 0 records for FGBLU2 | 2014-01-05 13:52:55 HD Request # 6 - Intraday download COMPLETE for FGBLU2 | 2014-01-05 13:52:55 HD Request # 6 - Reloading Intraday charts for symbol. | 2014-01-05 13:52:55 HD Request # 7 - Downloading Intraday chart data for FGBLH4 to the file FGBLH4.scid. Service: oec | 2014-01-05 13:52:55 HD Request # 7 - Download start Date-Time: 2014-01-03 20:59:55.0 | 2014-01-05 13:52:55 HD Request # 7 - Using server: ds3.sierracharts.com port 10149 | 2014-01-05 13:52:55 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FGBLU2.scid | 2014-01-05 13:52:55 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-01-05 13:52:55 FGBLH4 [CB] 5 min #1: Download is complete for all contract months in chart. Proceeding with data load. | 2014-01-05 13:52:55 FGBLH4 [CB] 5 min #1: Performing continuous futures contract back adjustment calculations. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLH3 Open price on 2013-03-07 is 145.14. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLM3 Open price on 2013-03-07 is 143.28. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLH3 price difference to FGBLM3 is -1.86. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLM3 Open price on 2013-06-06 is 143.8. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLU3 Open price on 2013-06-06 is 143.76. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLM3 price difference to FGBLU3 is -0.039999999. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLU3 Open price on 2013-09-06 is 138.35. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLZ3 Open price on 2013-09-06 is 136.42. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLU3 price difference to FGBLZ3 is -1.9299999. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLZ3 Open price on 2013-12-06 is 139.76. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLH4 Open price on 2013-12-06 is 139.59. | 2014-01-05 13:52:56 The network socket is connected. | 2014-01-05 13:52:56 HD Request # 7 - Sending historical data logon request message. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: FGBLZ3 price difference to FGBLH4 is -0.17. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: Back adjust amount for symbol FGBLH3 is -4. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: Back adjust amount for symbol FGBLM3 is -2.1399999. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: Back adjust amount for symbol FGBLU3 is -2.0999999. | 2014-01-05 13:52:56 FGBLH4 [CB] 5 min #1: Back adjust amount for symbol FGBLZ3 is -0.17. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Download is complete for all contract months in chart. Proceeding with data load. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Performing continuous futures contract back adjustment calculations. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLM2 Open price on 2012-06-07 is 144.58. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLU2 Open price on 2012-06-07 is 143.5. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLM2 price difference to FGBLU2 is -1.08. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLU2 Open price on 2012-09-06 is 143. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLZ2 Open price on 2012-09-06 is 141.28. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLU2 price difference to FGBLZ2 is -1.72. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLZ2 Open price on 2012-12-06 is 143.24. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLH3 Open price on 2012-12-06 is 145.03. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLZ2 price difference to FGBLH3 is 1.79. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLH3 Open price on 2013-03-07 is 145.14. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLM3 Open price on 2013-03-07 is 143.28. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLH3 price difference to FGBLM3 is -1.86. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLM3 Open price on 2013-06-06 is 143.8. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLU3 Open price on 2013-06-06 is 143.76. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLM3 price difference to FGBLU3 is -0.039999999. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLU3 Open price on 2013-09-06 is 138.35. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLZ3 Open price on 2013-09-06 is 136.42. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLU3 price difference to FGBLZ3 is -1.9299999. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLZ3 Open price on 2013-12-06 is 139.76. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLH4 Open price on 2013-12-06 is 139.59. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: FGBLZ3 price difference to FGBLH4 is -0.17. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLM2 is -5.0100002. | 2014-01-05 13:52:56 HD Request # 7 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLU2 is -3.9300001. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLZ2 is -2.21. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLH3 is -4. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLM3 is -2.1399999. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLU3 is -2.0999999. | 2014-01-05 13:52:56 FGBLH4 [CB] 1 day #2: Back adjust amount for symbol FGBLZ3 is -0.17. | 2014-01-05 13:52:56 HD Request # 7 - Historical data for FGBLH4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-01-05 13:52:56 The network socket for historical data has been closed. | 2014-01-05 13:52:56 HD Request # 7 - Received 0 records and wrote 0 records for FGBLH4 | 2014-01-05 13:52:56 HD Request # 7 - Intraday download COMPLETE for FGBLH4 | 2014-01-05 13:52:56 HD Request # 8 - Downloading Intraday chart data for ZNZ3 to the file ZNZ3.scid. Service: oec | 2014-01-05 13:52:56 HD Request # 8 - Download start Date-Time: 2013-12-19 16:28:14.0 | 2014-01-05 13:52:56 HD Request # 8 - Using server: ds5.sierracharts.com port 10149 | 2014-01-05 13:52:56 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-01-05 13:52:56 The network socket is connected. | 2014-01-05 13:52:56 HD Request # 8 - Sending historical data logon request message. | 2014-01-05 13:52:56 HD Request # 8 - Requesting up to 365 days of Intraday data. Record interval: 0 | 2014-01-05 13:52:56 HD Request # 8 - Historical data for ZNZ3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-01-05 13:52:56 The network socket for historical data has been closed. | 2014-01-05 13:52:56 HD Request # 8 - Received 0 records and wrote 0 records for ZNZ3 | 2014-01-05 13:52:56 HD Request # 8 - Intraday download COMPLETE for ZNZ3 | 2014-01-05 13:52:56 |
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