Support Board
Date/Time: Tue, 04 Feb 2025 22:46:57 +0000
Post From: Realtime data charts download failed every time!!!
| [2020-02-12 02:33:04] |
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We have discontinued technical support for Rithmic and we absolutely do not recommend you use it because Sierra Chart does not have good quality integration to Rithmic. Since you require EUREX data, we recommend that you contact your broker and move to the CQG service instead of Rithmic. Here are instructions: CQG Trading Platform Service: Setup Instructions We are also contacting your broker about this now as well. The reason we are mentioning CQG over the TT order routing service that we now offer is because you require EUREX and there may be additional fees to use EUREX through TT. This is the Sierra Chart order routing service we are mentioning: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-12 02:36:07
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