Support Board
Date/Time: Tue, 04 Feb 2025 22:58:30 +0000
Post From: Futures Charts Not Updating
| [2020-02-11 15:14:04] |
| John - SC Support - Posts: 37726 |
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In order to qualify for, and receive data from, the lower priced Non-Professional CME Group of Exchanges as part of the Denali Exchange Data Feed, you need to prove that you have a valid, funded, futures trading account. This is a requirement from the CME. To do this you need to connect to your trading account just once a month for the validation. You have not done this since switching over to the Denali feed. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |