Support Board
Date/Time: Sun, 24 Nov 2024 03:23:00 +0000
Post From: ***Interactive Brokers is Garbage*** (Technical Support is Now Fully Ended!!)
| [2020-02-11 04:43:27] |
| |
|
If we do not call out Interactive Brokers for the garbage they are putting out with their API and systems, who is going to do that? Take the 737 Max story: https://www.bloomberg.com/opinion/articles/2020-01-10/-designed-by-clowns-and-supervised-by-monkeys-the-737-max-story Designed by clowns and supervised by monkeys! Is this what you want? This is garbage. This is when you have a company managed by people who are only interested in profits, and are interested in just trying to get as many customers as they can, and they are not engineering driven and really working to make things efficient and the best of quality in the operation. What we have heard is in Boeings long-ago past, was the management was very engineering oriented. We are engineering driven here in Sierra Chart. While we do not know the inside workings of Interactive Brokers, it is incredibly obvious and proven, that they do not have technical excellence in their engineering. Boeing has gone the wrong way. And it is a very sad situation. We raise Boeing here, because when things are not done properly, there are problems and people get hurt. It is very important we tell the truth about Interactive Brokers because we are not going to take the nonsense from any of you users, both past and present telling us that their problems are something that we have to fix and we have done wrong when we have done nothing wrong. And to think that somehow IB does nothing wrong and it is up to us to fix the crap that they put out. And it is nothing more than absolute crap. It is poorly designed and garbage. You need to realize there is so much poor design and problems from the Interactive Brokers side, that we are just not going to be investing any further time into any issue people bring up with IB any longer. We are not the only ones complaining: https://nypost.com/2015/04/12/incorrect-date-costs-broker-nearly-23m-in-liabilities/ While at Sierra Chart we are not always perfect, we have exceptionally high standards. You will not believe the amount of time we put into the most trivial of things to make sure things are done as reliably and as efficiently as possible. And when there is a problem we will take care of it and when something is not done right we will correct it. We will always improve things and redesign things so that things are done properly. This is why sometimes you see changes in ACSIL. And this is also why it has been a long time with the release of true millisecond time stamping for trades because we are changing the complete core of the date-time object in Sierra Chart. This takes time. And because of our high standards is why everyone else frustrates us. And we are working hard to clean up the systems that do not work well for Sierra Chart including expanding our market data offerings to replace some the services that are not the absolute best. But we do not want to go into details with this last part publicly. And sometimes we know we have some issues, like when there are problems from some of our less senior/advanced developers. But they are not working on anything mission-critical and everything goes under code review and full inspection by the senior engineers. We have many good things coming, and we do not want to disclose what our plans are. One thing is for certain, we are going to get out from under this nonsense and bring forth a fully unified high-quality platform. ---- Do you know how much money we plan to invest in our order routing service? Do you know that we are going to be spending about over US$16,000 a year in connectivity to ensure that we have full redundancy with the management of OCO and bracket orders. This is because we care to do things properly. This kind of quality is something that is not achievable when we are interfacing with external garbage like Interactive Brokers. And while we know TT is not the absolute best, it is a good step in the right direction until we expand our direct exchange connectivity. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-25 07:38:31
|