Support Board
Date/Time: Tue, 04 Feb 2025 22:44:24 +0000
Post From: Denali Exchange Not showing Real Time Data
[2020-02-06 17:54:19] |
Sierra Chart Engineering - Posts: 104368 |
The Denali Exchange Data Feed on your account did not renew. Probably due to an insufficient balance. You can reactivate the services from here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices And you also need to make sure your account balance has sufficient credit to pay for the data feed. Do this here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |