Support Board
Date/Time: Fri, 22 Nov 2024 20:10:41 +0000
Post From: Ports to open within our corporate environment
| [2013-04-17 08:17:04] |
| User12267 - Posts: 14 |
|
Hi, According to my network engineer, the firewall we use can only accept IP Address. Currently we checked that www.sierracharts.com destination IP is 188.40.121.148, but his concern is whether any load balancer or Dynamic DNS has been configured (this means we'll need to know the entire range of IP to be added). Also he has added this destination ds5.sierracharts.com (204.15.192.106), I am not sure what this is but I am thinking it is the Data/Trading services you mentioned. Because the first time we tried logging in, it works but the second time it prompts an error message on failure to connect to Data Trading service. So for the Data/Trading services, please also let us know the range of IP addresses as well. The Data/Trading services used in our case is SC Forex Data (FXCM) Thanks |