Support Board
Date/Time: Sun, 24 Nov 2024 18:41:23 +0000
Post From: Announcement: New Sierra Chart Real-Time Futures Data Feed (CME, CBOT, NYMEX, COMEX data)
| [2014-01-03 17:05:53] |
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We became aware of a problem this morning affecting one of the servers where the CME channel delivering data for the NQ and EMD was providing very little data and it would seem like there were no updates on your side if you were on that particular server. We are looking into the cause of this and will implement a solution so it does not happen again. We have reestablished the connection and restored the missing historical data on that server. If you are missing any data in these charts, then follow the instructions in help topic 7.1 to re-download the data: hhttp://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |