Support Board
Date/Time: Sun, 24 Nov 2024 22:59:12 +0000
Post From: EUREX and ICE Support with Sierra Chart Data Feed Now Available!
| [2014-01-03 16:05:27] |
| User34947 - Posts: 42 |
|
I don't receive data for Eurex products, in particular for FGBL-201403. I use TT FIX, DDT as broker. I did Symbol Setting --> Update from server. I am new to SC data feed, CME symbols work fine. Here is the log, thank you. Software version: 1070 | 2014-01-03 16:57:54 Usage end date: 2014-01-09 | 2014-01-03 16:57:54 Enabled for: Sierra Chart Historical Data Service. | 2014-01-03 16:57:54 Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-01-03 16:57:54 Enabled for: CME Exchange with trading fee waiver. | 2014-01-03 16:57:54 Enabled for: Eurex exchange. | 2014-01-03 16:57:54 Received 1 data feed usernames. | 2014-01-03 16:57:54 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-03 16:57:54 Active service: TT FIX | 2014-01-03 16:57:54 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-01-03 16:57:54 2014-01-03 16:57:54 Local computer clock time | 2014-01-03 16:57:54 2014-01-03 15:57:54 GMT time | 2014-01-03 16:57:54 2014-01-03 16:57:54 Time zone adjusted time | 2014-01-03 16:57:54 Time difference to server time: 2 seconds. | 2014-01-03 16:57:54 Program path: C:\SierraChart\ | 2014-01-03 16:57:54 Data Files path: C:\SierraChart\Data\ | 2014-01-03 16:57:54 OS Version Number: 6.1 | 2014-01-03 16:57:54 Checking for new symbol settings for tt | 2014-01-03 16:57:54 Mapping FGBL-201403-Eurex to GGH14. Service code: eurex | 2014-01-03 16:57:57 HD Request # 2 - Downloading Intraday chart data for FGBL-201403-Eurex to the file FGBL-201403-Eurex.scid. Service: eurex | 2014-01-03 16:57:57 HD Request # 2 - Download start Date-Time: 2014-01-03 16:46:30.0 | 2014-01-03 16:57:57 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-01-03 16:57:57 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-01-03 16:57:57 The network socket is connected. | 2014-01-03 16:57:58 HD Request # 2 - Sending historical data logon request message. | 2014-01-03 16:57:58 HD Request # 2 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-01-03 16:57:58 HD Request # 2 - Decompressing data. | 2014-01-03 16:57:58 The network socket for historical data has been closed. | 2014-01-03 16:57:58 HD Request # 2 - Historical data for FGBL-201403-Eurex is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-01-03 16:57:58 HD Request # 2 - Received 1 record and wrote 0 records for FGBL-201403-Eurex | 2014-01-03 16:57:58 HD Request # 2 - Intraday download COMPLETE for FGBL-201403-Eurex | 2014-01-03 16:57:58 TT FIX: Connecting. | 2014-01-03 16:57:59 Starting the Price Feed session. Connecting to 66.150.104.21 port 10502... | 2014-01-03 16:57:59 The network socket is connected. | 2014-01-03 16:57:59 TT Price Feed FIX Session: Sending the Logon message. | 2014-01-03 16:57:59 TT FIX Price Feed session connected. | 2014-01-03 16:58:00 Starting the Orders session. Connecting to 66.150.104.15 port 10501... | 2014-01-03 16:58:00 The network socket is connected. | 2014-01-03 16:58:00 TT Orders FIX Session: Sending the Logon message. | 2014-01-03 16:58:00 TT FIX Orders session connected. | 2014-01-03 16:58:00 TT FIX: Connected. | 2014-01-03 16:58:00 Mapping FGBL-201403-Eurex to GGH14. Service code: eurex | 2014-01-03 16:58:00 SC Exchange Data - Starting real-time market data updates for: GGH14 | 2014-01-03 16:58:00 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-01-03 16:58:00 HD Request # 3 - Downloading Intraday chart data for FGBL-201403-Eurex to the file FGBL-201403-Eurex.scid. Service: eurex | 2014-01-03 16:58:00 HD Request # 3 - Download start Date-Time: 2014-01-03 16:46:30.0 | 2014-01-03 16:58:00 HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 | 2014-01-03 16:58:00 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-01-03 16:58:00 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-01-03 16:58:00 TT Gateway Status: Price server for the CBOT-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the CBOT-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the CBOT-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the CBOT-B exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the CBOT-B exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the CBOT-B exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the CBOT exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the CBOT exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the CBOT exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the CME-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the CME-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the CME-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the CME-B exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the CME-B exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the CME-B exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the CME exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the CME exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the CME exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the Eurex-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the Eurex-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the Eurex-A exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Price server for the NYSE_Liffe exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Order server for the NYSE_Liffe exchange is Open | 2014-01-03 16:58:00 TT Gateway Status: Fill server for the NYSE_Liffe exchange is Open | 2014-01-03 16:58:00 The network socket is connected. | 2014-01-03 16:58:00 SC Exchange Data: Connected to server. | 2014-01-03 16:58:00 SC Exchange Data: Sending logon request message. | 2014-01-03 16:58:00 The network socket is connected. | 2014-01-03 16:58:00 HD Request # 3 - Sending historical data logon request message. | 2014-01-03 16:58:00 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-01-03 16:58:01 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-01-03 16:58:01 SC Exchange Data - Successfully connected. | 2014-01-03 16:58:01 Restarting real-time data updates for symbol: FGBL-201403-Eurex -> GGH14 | 2014-01-03 16:58:01 Symbol Error - FGBL-201403-Eurex is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-01-03 16:58:01 HD Request # 3 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-01-03 16:58:01 HD Request # 3 - Decompressing data. | 2014-01-03 16:58:01 The network socket for historical data has been closed. | 2014-01-03 16:58:01 HD Request # 3 - Received 1 record and wrote 0 records for FGBL-201403-Eurex | 2014-01-03 16:58:01 HD Request # 3 - Intraday download COMPLETE for FGBL-201403-Eurex | 2014-01-03 16:58:01 Real-time Intraday chart data file updates started for FGBL-201403-Eurex | 2014-01-03 16:58:01 Requesting market depth updates for: FGBL-201403-Eurex if supported. | 2014-01-03 16:58:05 Market Depth data has been rejected for symbol: FGBL-201403-Eurex. Exchange not authorized. | 2014-01-03 16:58:05 |