Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 03:46:43 +0000



Post From: CBOE index data available during free trial, not available after I paid for Service Package 1

[2014-01-03 00:13:55]
Sierra Chart Engineering - Posts: 104368
You need to use the proper symbols.

Update the Symbol Settings as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

You will see these symbols now listed under the "Indexes" list in File >> Find Symbol.

You will notice to symbol contains the security type and exchange. This is necessary.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing