Support Board
Date/Time: Mon, 25 Nov 2024 03:29:13 +0000
Post From: CTS T4 - Cannot download data lower than minute without timeout...
| [2014-01-02 23:52:17] |
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If you only need one minute historical data, then what you need to do is select Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit >> 1 Minute. After this disconnect from the data feed and then reconnect with the commands on the File menu and then re-download the data in the chart with Edit >> Delete All Data and Download. For some background information, when you use our own data service, there is about a 4 to 5 minute timeout which is used on both the client and server-side to allow for communication problems. So it is very tolerant. It has been used now for nearly 10 years and works very well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |