Support Board
Date/Time: Tue, 04 Feb 2025 16:39:46 +0000
Post From: Announcement Regarding Gain Capital
| [2020-01-23 19:43:33] |
| Sierra_Chart Engineering - Posts: 18246 |
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Should i be using new symbols or are they automatically mapped? You use the Gain Capital symbols, they are automatically mapped. If you have a problem with a NYMEX symbol, then start a new thread about this and then tell us the exact symbol and provide us the log as explained below:Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- As far as maintaining support for Gain Capital, it will remain for the time being. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-23 19:45:41
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