Support Board

Date/Time: Sun, 28 Apr 2024 06:35:44 +0000

Post From: Data feed working but charts not updating in real time. Using version 2036 and 64 bit sys

[2020-01-22 16:47:21] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
We have two different costs for our data feed. One is the cost of the feed itself, which covers our development and provisioning costs, etc. The other is the cost that the exchanges themselves charge. We are waiving our cost (the data feed itself) for the next 2 months, but you will still be responsible for the exchange fees. If you stay with the Denali Exchange Data Feed, you may be able to stop the $6 per month fee charged by your broker along with the other fees charged on a per trade basis. Sierra Chart does not charge for the data per trade. We only have the flat rate for the fees. If you stay with the Denali Exchange Data Feed, then you would be charged a total of $40.75 per month ($25 + $15.75) for the data after March. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-22 16:57:30