Support Board
Date/Time: Mon, 25 Nov 2024 02:48:07 +0000
Post From: Timeframe for reviewing the data form
| [2014-01-01 11:17:03] |
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We see you are using Zen-fire. At least that was the last service you were using. However, Sierra Chart has lost compatibility with Zen-Fire due to the changes made by Zen-Fire on their backend. So in order to get the data feed, it is necessary to get a successful connection to a supported trading service. In the agreement you say the broker is Interactive Brokers. Do you have a live trading account with Interactive Brokers? If so, we can approve this. If we cannot get this sorted out for you, we can issue you a refund for the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-01 11:17:37
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