Support Board
Date/Time: Tue, 04 Feb 2025 12:42:29 +0000
Post From: Inconsistent Bid/Ask Volume Data
| [2020-01-17 16:06:18] |
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1) In 'Data/Trade Service Settings' enable 'Allow Support for Sierra Chart Data Feeds' 2) Connect to live account at start of each month, then 'Edit > Delete All Data and Download' to replace any IB data that may have been written to the scid files in the previous 10-15 minutes. 3) Confirm [M] is present after the chart header's symbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |