Support Board
Date/Time: Tue, 04 Feb 2025 12:33:28 +0000
Post From: Inconsistent Bid/Ask Volume Data
| [2020-01-17 09:29:31] |
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Ok we have clearly identified the problem: Interactive Brokers | Connected to Demo or Simulated account. | 2020-01-17 01:53:11.932
Interactive Brokers | Not previously connected to Live account. | 2020-01-17 01:53:11.932 Interactive Brokers | Connected to data and trading server. | 2020-01-17 01:53:11.932 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-01-17 01:53:11.933 You need to connect to your live funded trading account: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees We recommend that you implement this solution here to avoid this problem in the future: Easy Solution to CME Funded Trading Account Requirement This will also save you 5 USD on the data feed a month. This is just yet another example of damn CME market data policy. The side effects of this. It is abundantly clear. This is why we are insisting that people follow this easy solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-17 09:34:37
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