Login Page - Create Account

Support Board


Date/Time: Mon, 03 Feb 2025 22:52:19 +0000



Post From: Cannot connect to data feed

[2019-12-10 16:22:57]
Sierra Chart Engineering - Posts: 104368
When a particular Sierra Chart version is locked out, it will be in Free Mode. We apologize for the prior misunderstanding in regards to this.

Additionally this is the problem:
File has been written to: C:\SierraChart\SierraChartFileDownloader.exe. File Size: 19 bytes. | 2019-12-09 23:48:30

The actual installer was never downloaded from the older version. We are looking into this now and we will resolve.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing