Support Board
Date/Time: Mon, 03 Feb 2025 22:53:24 +0000
Post From: Cannot connect to data feed
| [2019-12-09 23:11:13] |
| User261490 - Posts: 9 |
|
I think the message log is the same.. but i log into siera with - mike87 and this is correect is not it? Account Name: mike87 User Message: No reason provided. ---------------------------------------- Selected Data/Trading service: CQG WebAPI Username for Data/Trading service: PMichal ---------------------------------------- Log: Reading Internal Order ID file. | 2019-12-09 23:08:01 Reading Trade Orders file. | 2019-12-09 23:08:01 Reading Trade Positions file. | 2019-12-09 23:08:01 Account Balance file. | 2019-12-09 23:08:01 UDPListener (1260). Port 22904 | Listening on UDP port 22904. | 2019-12-09 23:08:01 Software version: 1875 64-bit | 2019-12-09 23:08:01 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2019-12-09 23:08:01 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2019-12-09 23:08:01 * Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-09 23:08:01 Current selected Data/Trading service: CQG WebAPI | 2019-12-09 23:08:01 Chart Update Interval: 500 | 2019-12-09 23:08:01 Intraday Data Storage Time Unit: 0 | 2019-12-09 23:08:01 Time Zone: +00:00:00 (UTC+00) | 2019-12-09 23:08:01 2019-12-10 00:08:00 Local computer time | 2019-12-09 23:08:01 2019-12-09 23:08:00 Local computer time in UTC | 2019-12-09 23:08:01 2019-12-09 23:08:00 Local computer time in SC Time Zone | 2019-12-09 23:08:01 2019-12-09 23:08:00 Server time in UTC | 2019-12-09 23:08:01 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-09 23:08:01 Program path: C:\SierraChart\ | 2019-12-09 23:08:01 Data Files path: C:\SierraChart\Data\ | 2019-12-09 23:08:01 OS Version Number: 10.0 | 2019-12-09 23:08:01 Locale Setting: C | 2019-12-09 23:08:01 DLLs: Trade29CustomStudies.dll, Trade29CustomStudies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, WemMarketOrdersV3.dll, WemMarketOrdersV3_64.dll | 2019-12-09 23:08:01 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-12-09 23:08:01 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-12-09 23:08:01 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-12-09 23:08:01 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-12-09 23:08:01 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-12-09 23:08:01 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-12-09 23:08:01 Received 5 login tokens. | 2019-12-09 23:08:01 Symbol settings MD5 received. Request ID: 1. | 2019-12-09 23:08:01 Symbol settings are up-to-date for cqg. | 2019-12-09 23:08:01 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-12-09 23:08:01 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-12-09 23:08:01 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-12-09 23:08:01 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-12-09 23:08:01 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-12-09 23:08:01 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-12-09 23:08:01 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-12-09 23:08:03 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-12-09 23:08:03 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-12-09 23:08:03 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-12-09 23:08:03 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-12-09 23:08:03 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-12-09 23:08:04 A request for the latest software update has been made. | 2019-12-09 23:08:04 * The update is being downloaded in the background. When it is complete, you will be prompted. | 2019-12-09 23:08:04 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-12-09 23:08:04 Download for software update has been redirected. Request ID: 1 -> 2 | 2019-12-09 23:08:04 HTTPS connection ID:2 to download2.sierrachart.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. | 2019-12-09 23:08:04 HTTPS connection ID:2 to download2.sierrachart.com:443 for request ID:2 (2) | Connecting to IP: 88.99.0.216. | 2019-12-09 23:08:04 File has been written to: C:\SierraChart\SierraChartFileDownloader.exe. File Size: 19 bytes. | 2019-12-09 23:08:04 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-12-09 23:08:05 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-12-09 23:08:05 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-12-09 23:08:05 Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2019-12-09 23:08:06 * HTTPS connection ID:2 to download2.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-12-09 23:08:11 HTTPS connection ID:2 to download2.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-12-09 23:08:11 HTTPS connection ID:2 to download2.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-12-09 23:08:11 |