Support Board
Date/Time: Mon, 03 Feb 2025 22:58:36 +0000
Post From: Cannot download Sierra Charts
| [2019-12-06 18:54:35] |
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There is a permission error with writing from your Windows account to the folder Sierra Chart is installed to. These are some of the relevant messages: Failed to create folder: C:\SierraChart\DownloadedInstallationFiles\NPP\. Windows error code 5: Access is denied. | 2019-12-06 11:58:46
Failed to open the file: C:\SierraChart\DownloadedInstallationFiles\NPP\stylers.xml. Error: Windows error code 3: The system cannot find the path specified. | 2019-12-06 11:58:46 In regards to this, refer to: Error Messages When Opening Files Our recommendation is to log into Windows with an administrator account to install Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-06 18:57:18
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