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Date/Time: Sun, 05 May 2024 15:11:40 +0000



Post From: Cannot download Sierra Charts

[2019-12-06 18:54:35]
Sierra Chart Engineering - Posts: 104368
There is a permission error with writing from your Windows account to the folder Sierra Chart is installed to.

These are some of the relevant messages:
Failed to create folder: C:\SierraChart\DownloadedInstallationFiles\NPP\. Windows error code 5: Access is denied. | 2019-12-06 11:58:46
Failed to open the file: C:\SierraChart\DownloadedInstallationFiles\NPP\stylers.xml. Error: Windows error code 3: The system cannot find the path specified. | 2019-12-06 11:58:46

In regards to this, refer to:
Error Messages When Opening Files

Our recommendation is to log into Windows with an administrator account to install Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-06 18:57:18