Support Board
Date/Time: Mon, 03 Feb 2025 22:56:30 +0000
Post From: Missing intraday data
| [2019-12-05 13:04:26] |
| |
|
The data is being downloaded from the wrong server: HD Request # 21 | Downloading Intraday chart data for CLF20_FUT_NYMEX to the file CLF20_FUT_NYMEX.scid. Service: nymex | 2019-12-05 06:25:32.804
But we are unable to reproduce the problem or see how this could possibly occur. We need to think about this some more.HD Request # 21 | Download start date-time: 2019-12-05 02:46:00.000 | 2019-12-05 06:25:32.805 HD Request # 21 | Using server: ds21.sierracharts.com port 10150 | 2019-12-05 06:25:32.806 This should not matter but try updating the symbol settings: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-05 13:05:49
|