Support Board
Date/Time: Mon, 03 Feb 2025 19:52:33 +0000
Post From: v2020 Connection Error - TransAct
| [2019-12-02 13:01:19] |
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We see what the problem is. We added a new Price Feed Port Override setting requested by Transact but we can see that it has a value from a previous setting in some cases. We are fixing this now and we are releasing a new revision. However, for now set Global Settings >> Data/Trade Service Settings >> Price Feed Port Override to 0. Also the Message Log you gave above is not helpful because it does not show all of the lines. We determined the problem from a log given by Transact. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |