Support Board
Date/Time: Mon, 03 Feb 2025 19:43:53 +0000
Post From: Missing Historical Intraday data on chart.
| [2019-12-01 22:11:50] |
| Walt Dickerson - Posts: 8 |
|
I opened Sierra Chart version 2017 and brought up my CL (Nymex Crude) chart. I was missing some data from last week so I choose Edit->Delete All Data and Download. Now I'm missing all the historical intraday data for the entire chart. I can only see the last few days that the chart downloaded from Interactive Brokers. I also tried to update to the pre-release version of Sierra Charts and have the same problem. Here is the message log file: Software version: 2017 64-bit | 2019-12-01 17:02:01.961 Usage end date: 2020-04-10 | 2019-12-01 17:02:01.961 Enabled for: Sierra Chart Historical Data Service. | 2019-12-01 17:02:01.961 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-01 17:02:01.961 Current selected Data/Trading service: Interactive Brokers | 2019-12-01 17:02:01.961 Custom symbol settings values: disabled | 2019-12-01 17:02:01.961 Chart Update Interval: 200 | 2019-12-01 17:02:01.961 Intraday Data Storage Time Unit: 1 | 2019-12-01 17:02:01.961 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-01 17:02:01.961 2019-12-01 17:02:01 Local computer time | 2019-12-01 17:02:01.961 2019-12-01 22:02:01 Local computer time in UTC | 2019-12-01 17:02:01.961 2019-12-01 17:02:01 Local computer time in SC Time Zone | 2019-12-01 17:02:01.961 2019-12-01 22:01:26 Server time in UTC | 2019-12-01 17:02:01.961 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-12-01 17:02:01.961 Program path: D:\SierraChart\ | 2019-12-01 17:02:01.961 Data Files path: D:\SierraChart\Data\ | 2019-12-01 17:02:01.961 OS Version Number: 10.0 | 2019-12-01 17:02:01.961 Locale Setting: C | 2019-12-01 17:02:01.961 DLLs: TradingSystems.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, WaltsStrategies_64.dll, WaltsStudies_64.dll | 2019-12-01 17:02:01.963 Starting TWS auto-login thread. | 2019-12-01 17:02:06.168 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-12-01 17:02:06.168 Socket (1) | Creating socket. | 2019-12-01 17:02:06.168 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-12-01 17:02:06.168 TWS auto-login thread ending. | 2019-12-01 17:02:06.169 Interactive Brokers | Sending API sign: API | 2019-12-01 17:02:06.670 Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2019-12-01 17:02:06.670 Interactive Brokers | TWS server version: 136 | 2019-12-01 17:02:06.674 Interactive Brokers | TWS time: 20191201 17:02:05 EST | 2019-12-01 17:02:06.674 Interactive Brokers | Connected. Sending Start API command. | 2019-12-01 17:02:06.925 Interactive Brokers | Waiting for account information. | 2019-12-01 17:02:06.926 IB Account information received. | 2019-12-01 17:02:06.932 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2019-12-01 17:02:06.932 Interactive Brokers | Connected to Live account. | 2019-12-01 17:02:06.932 Interactive Brokers | Year-Month last connected to Live account: 2019-12 | 2019-12-01 17:02:06.932 Interactive Brokers | Connected to data and trading server. | 2019-12-01 17:02:06.932 Triggering next historical data download in queue. | 2019-12-01 17:02:06.932 Triggering next historical data download in queue. | 2019-12-01 17:02:06.932 Triggering next historical data download in queue. | 2019-12-01 17:02:06.932 Triggering next historical data download in queue. | 2019-12-01 17:02:06.932 Next valid order ID: 3 | 2019-12-01 17:02:06.933 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2019-12-01 17:02:06.933 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2019-12-01 17:02:06.933 Message from IB: Sec-def data farm connection is OK:secdefnj. IB Error Code: 2158. Request ID: -1. | 2019-12-01 17:02:06.933 Next valid order ID: 3 | 2019-12-01 17:02:06.934 Next valid order ID: 3 | 2019-12-01 17:02:06.934 Interactive Brokers | Starting real-time market data updates for: CL-202001-NYMEX. ID: 1 | 2019-12-01 17:02:06.935 Interactive Brokers | Subscribing to Symbol: CL, SecurityType: FUT, Expiration: 202001, Exchange: NYMEX, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: | 2019-12-01 17:02:06.935 Interactive Brokers | Requesting security definition data for: CL-202001-NYMEX. ID: 1 | 2019-12-01 17:02:06.935 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL-202001-NYMEX | 2019-12-01 17:02:06.935 Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:06.935 Intraday data recording state for symbol CL-202001-NYMEX is set to download 'Pending'. | 2019-12-01 17:02:06.935 Triggering next historical data download in queue. | 2019-12-01 17:02:06.935 Delaying start of download for CL-202001-NYMEX | 2019-12-01 17:02:06.943 Interactive Brokers | Market data type is Live for CL-202001-NYMEX | 2019-12-01 17:02:07.002 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U183* | 2019-12-01 17:02:11.932 Interactive Brokers | Begin Trade Positions processing. | 2019-12-01 17:02:11.937 Interactive Brokers | Received Trade Positions download end message for account U183* | 2019-12-01 17:02:11.937 Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2019-12-01 17:02:11.937 HD Request # 5 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: nymex | 2019-12-01 17:02:12.263 HD Request # 5 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.264 HD Request # 5 | Using server: port 10149 | 2019-12-01 17:02:12.264 Socket (0) | Address is empty. | 2019-12-01 17:02:12.264 HD Request # 5 | Error downloading historical Intraday data for CL-202001-NYMEX. Initial error connecting socket. | 2019-12-01 17:02:12.270 Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:12.270 Triggering next historical data download in queue. | 2019-12-01 17:02:12.270 Historical data download thread signaled to stop. | 2019-12-01 17:02:12.270 HD Request # 5 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CL-202001-NYMEX | 2019-12-01 17:02:12.270 HD Request # 5 | Completion time: 0s | 2019-12-01 17:02:12.270 HD Request # 6 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: nymex | 2019-12-01 17:02:12.270 HD Request # 6 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.271 HD Request # 6 | Using server: port 10150 | 2019-12-01 17:02:12.271 Socket (0) | Address is empty. | 2019-12-01 17:02:12.271 HD Request # 6 | Error downloading historical Intraday data for CL-202001-NYMEX. Initial error connecting socket. | 2019-12-01 17:02:12.281 Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:12.281 Triggering next historical data download in queue. | 2019-12-01 17:02:12.281 Historical data download thread signaled to stop. | 2019-12-01 17:02:12.281 HD Request # 6 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CL-202001-NYMEX | 2019-12-01 17:02:12.281 HD Request # 6 | Completion time: 0s | 2019-12-01 17:02:12.281 HD Request # 7 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: nymex | 2019-12-01 17:02:12.281 HD Request # 7 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.281 HD Request # 7 | Using server: port 10149 | 2019-12-01 17:02:12.281 Socket (0) | Address is empty. | 2019-12-01 17:02:12.281 HD Request # 7 | Error downloading historical Intraday data for CL-202001-NYMEX. Initial error connecting socket. | 2019-12-01 17:02:12.286 Historical data download thread signaled to stop. | 2019-12-01 17:02:12.286 HD Request # 7 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CL-202001-NYMEX | 2019-12-01 17:02:12.286 HD Request # 7 | Completion time: 0s | 2019-12-01 17:02:12.286 HD Request # 7 | Intraday data download complete for CL-202001-NYMEX. Unique request ID: 3 | 2019-12-01 17:02:12.286 Removing historical data download ID 3. | 2019-12-01 17:02:12.286 Real-time Intraday chart data file updates started for CL-202001-NYMEX | 2019-12-01 17:02:12.286 Opened cached Intraday file: D:\SierraChart\Data\CL-202001-NYMEX.scid | 2019-12-01 17:02:12.287 Intraday chart data file opened for CL-202001-NYMEX | 2019-12-01 17:02:12.287 Interactive Brokers | Using primary service for historical data for CL-202001-NYMEX | 2019-12-01 17:02:12.287 Added historical Intraday data request for CL-202001-NYMEX to the queue. | 2019-12-01 17:02:12.287 Intraday data recording state for symbol CL-202001-NYMEX is set to download 'Pending'. | 2019-12-01 17:02:12.287 Triggering next historical data download in queue. | 2019-12-01 17:02:12.287 Triggering next historical data download in queue. | 2019-12-01 17:02:12.287 HD Request # 8 | Downloading Intraday chart data for CL-202001-NYMEX to the file CL-202001-NYMEX.scid. Service: interactive_brokers.trading | 2019-12-01 17:02:12.287 HD Request # 8 | Download start date-time: 2019-11-29 13:44:30.000 | 2019-12-01 17:02:12.287 HD Request # 8 | Requesting a total of 2 days and 16662 seconds. | 2019-12-01 17:02:12.287 HD Request # 8 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 103062. | 2019-12-01 17:02:12.287 HD Request # 8 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-11-30 13:34:30 for CL-202001-NYMEX. PriceType: TRADES | 2019-12-01 17:02:12.287 HD Request # 8 | Processing historical data message from TWS | 2019-12-01 17:02:12.450 HD Request # 8 | Receiving Intraday data for CL-202001-NYMEX starting at 2019-11-29 13:35:00 | 2019-12-01 17:02:12.450 HD Request # 8 | Timestamp of first Intraday data file record written: 2019-11-29 13:44:30 | 2019-12-01 17:02:12.451 HD Request # 8 | Received 2880 records and wrote 1 records from 2019-11-28 08:45:00 to 2019-11-29 13:44:30. | 2019-12-01 17:02:12.451 HD Request # 8 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 16662. | 2019-12-01 17:02:12.451 HD Request # 8 | Requesting 1 Day of data at 30 secs with ending date-time at 2019-12-01 13:34:30 for CL-202001-NYMEX. PriceType: TRADES | 2019-12-01 17:02:12.451 HD Request # 8 | Processing historical data message from TWS | 2019-12-01 17:02:12.567 HD Request # 8 | Received 2880 records and wrote 0 records from 2019-11-28 08:45:00 to 2019-11-29 13:44:30. | 2019-12-01 17:02:12.568 HD Request # 8 | IB Backfill - Seconds requested: 16662. Seconds Remaining: 0. | 2019-12-01 17:02:12.568 HD Request # 8 | Requesting 16662 Seconds of data at 30 secs with ending date-time at 2019-12-01 18:12:12 for CL-202001-NYMEX. PriceType: TRADES | 2019-12-01 17:02:12.568 HD Request # 8 | Processing historical data message from TWS | 2019-12-01 17:02:12.656 HD Request # 8 | Received 531 records and wrote 0 records from 2019-11-29 09:19:30 to 2019-11-29 13:44:30. | 2019-12-01 17:02:12.656 HD Request # 8 | Received 6291 records from 2019-11-29 13:35:00.000 to 2019-11-29 13:44:30.000 (9.5 minutes) and wrote 1 record for CL-202001-NYMEX | 2019-12-01 17:02:12.656 HD Request # 8 | Completion time: 0s | 2019-12-01 17:02:12.661 HD Request # 8 | Intraday data download complete for CL-202001-NYMEX. Unique request ID: 4 | 2019-12-01 17:02:12.661 Removing historical data download ID 4. | 2019-12-01 17:02:12.661 Real-time Intraday chart data file updates started for CL-202001-NYMEX | 2019-12-01 17:02:12.661 Opened cached Intraday file: D:\SierraChart\Data\CL-202001-NYMEX.scid | 2019-12-01 17:02:12.661 Intraday chart data file opened for CL-202001-NYMEX | 2019-12-01 17:02:12.661 Triggering next historical data download in queue. | 2019-12-01 17:02:12.661 |