Support Board
Date/Time: Sat, 05 Apr 2025 18:04:07 +0000
Post From: Problem - No diffrence between SC Data and TWS (IB) load historical duration.
| [2019-11-29 15:34:49] |
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This is now resolved. We had updated the rules for downloading historical data for Interactive Brokers and we did not release the relevant symbol settings. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-29 15:35:26
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