Support Board
Date/Time: Mon, 25 Nov 2024 06:35:02 +0000
Post From: Mirus/Zenfire: now with server-side OCO and bracket orders
| [2013-12-24 18:56:31] |
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There are no plans to support the market data feed from Zen-Fire. Refer to the following: The Zen-Fire trading service is providing a new interface method which will be required by January 1, 2014. This is going to be required to be able to use Zen Fire after this date. Sierra Chart is implementing support for this new interface for trading capabilities. The market data is not supported. The market data will be provided by the new Sierra Chart futures data feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php The futures data feed is available for 35 USD per month. You are able to take advantage of the CME exchange fee waiver. It is our intention to support the basic functionality of the Zen-Fire interface with the exception of market data for engineering and design reasons. If you wish to use the market data provided by Zen-Fire, then you may want to have a look at another application that meets your requirements in this area. As the market data is not supported by Sierra Chart. We would be happy that you do stay with Sierra Chart, but we will not mention moving to another broker/trading service in order to maintain neutrality. If you are aware that Sierra Chart works with various Trading services, and decide to use another one, then this is your choice, but we will not influence this in any way. Therefore, if you do not wish to use the Sierra Chart data feed with Zen-Fire, assuming we will be supporting Zen fire to begin with, you can either decide to use another program, which is fine with us, or use another supported trading service. Also in regards to OCO, CQG does support server-side OCO. Sierra Chart does support CQG at this time. Although we do not have the formal documentation prepared for CQG yet. For the record, We are not trying to earn more money by not supporting the Zen-Fire data feed. We do not earn anything on the 35 USD. We actually lose a little on that data feed. We do not support the Zen-Fire market data feed because we do not support API components, it is just too difficult to support to many external data feeds, and our own data feed is a high-quality perfect data feed. We did make an exception to support trading, though to accommodate the existing users. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-24 19:03:26
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