Support Board
Date/Time: Mon, 03 Feb 2025 18:25:55 +0000
Post From: Not receiving RT Data and Market Depth Data for NYBOT (ICE US) symbols
| [2019-11-25 18:41:08] |
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You just now need to follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Including reconnecting to the data feed. The issue will be resolved. It relates to the newer version which requires more thoroughly defined symbol settings which were not yet done for ICE. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |