Support Board
Date/Time: Mon, 03 Feb 2025 18:27:00 +0000
Post From: Not receiving RT Data and Market Depth Data for NYBOT (ICE US) symbols
| [2019-11-25 18:32:27] |
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We see the problem. Give us 5 minutes to resolve. If you had sent the Message Log earlier when we requested this, we would have determined the problem. We were just making educated guesses about the issue. This is why the log is important to us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-25 18:32:57
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