Support Board
Date/Time: Mon, 03 Feb 2025 18:35:45 +0000
Post From: Spread definitions not available
| [2019-11-25 18:24:31] |
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Can you first update Sierra Chart to the current version: Software Download: Fast Update We will resolve at the end of the day today getting spreads for delayed symbols: SC DTC Delayed Exchange Data | Sent symbols for underlying request to server. Underlying: KE | 2019-11-25 07:49:23.592 SC DTC Delayed Exchange Data | Received symbols for underlying request from server. Underlying: KE. Count: 0 | 2019-11-25 07:49:23.865 Including ZW. Regarding this: SC Data - All Services | Sent symbols for underlying request to server. Underlying: CL | 2019-11-25 07:47:52.695 SC Data - All Services | Received symbols for underlying request from server. Underlying: CL. Count: 0 | 2019-11-25 07:47:52.937 So far we are not able to reproduce this. Could you please try again getting the spreads for CL futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |