Support Board
Date/Time: Mon, 03 Feb 2025 18:29:36 +0000
Post From: Not receiving RT Data and Market Depth Data for NYBOT (ICE US) symbols
| [2019-11-25 13:26:15] |
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Did you just recently activate the ICE exchange? There is no problem on our server side with the market data feed, but we see that you are identified as a professional and you did not activate the ICE US professional exchange but the standard one instead. We need a little time to look into this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-25 13:26:38
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