Support Board
Date/Time: Mon, 03 Feb 2025 17:04:59 +0000
Post From: Issue with Canceling Transact Orders
| [2019-11-22 15:30:39] |
| Janos - Posts: 10 |
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Hello I'm still on v.1928 and Transact user . The same thing happened as above in the first post. I did disconnect and reconnect again but no help. If I press FLATTEN button and wait like 30seconds the orders disappear . Here is the Trade activity Log : TradeActivity files query time: 0.113312 seconds. | 2019-11-22 08:41:49.598 TradeActivity files query time: 0.092522 seconds. | 2019-11-22 08:41:49.690 TradeActivity files query time: 0.010459 seconds. | 2019-11-22 08:41:53.982 TradeActivity files query time: 0.002539 seconds. | 2019-11-22 08:41:53.985 TradeActivity files query time: 0.002999 seconds. | 2019-11-22 08:41:55.117 TradeActivity files query time: 0.002942 seconds. | 2019-11-22 08:41:55.855 TradeActivity files query time: 0.005575 seconds. | 2019-11-22 08:41:56.861 TradeActivity files query time: 0.007299 seconds. | 2019-11-22 08:41:57.783 TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2019-11-22 08:41:58.305 * Requesting order status for non-responsive order. | Symbol: MESZ9 | TradeAccount: ***** | InternalOrderID: 17715 | Current Status: Order Sent | 2019-11-22 08:41:59.420 * TransAct Trading | Connected To Transact Price Server. | 2019-11-22 08:42:04.546 * TransAct Trading | Connected To Transact Order Server. | 2019-11-22 08:42:08.443 * TransAct Trading | Requesting trade accounts from server. | 2019-11-22 08:42:08.463 TransAct Trading | Requesting Trade Positions data. | 2019-11-22 08:42:13.683 TransAct Trading | Performing query for order fills start date- time for account . | 2019-11-22 08:42:13.683 TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2019-11-22 08:42:13.830 Trading server did not acknowledge new order | Symbol: MESZ9 | TradeAccount: ****** | InternalOrderID: 17715 | Current Status: Order Sent | 2019-11-22 08:42:13.830 * Requesting order status for non-responsive order. | Symbol: MESZ9 | TradeAccount: ****** | InternalOrderID: 17722 | Current Status: Order Sent | 2019-11-22 08:49:29.413 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 17722. Service Order ID: (none). Symbol: MESZ9. Account: 22865 | 2019-11-22 08:49:59.410 * Requesting order status for non-responsive order. | Symbol: MESZ9 | TradeAccount: ****** | InternalOrderID: 17724 | Current Status: Order Sent | 2019-11-22 08:52:19.410 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 17724. Service Order ID: (none). Symbol: MESZ9. Account: 22865 | 2019-11-22 08:52:49.409 * Requesting order status for non-responsive order. | Symbol: MESZ9 | TradeAccount: ****** | InternalOrderID: 17726 | Current Status: Order Sent | 2019-11-22 09:19:39.409 * Requesting order status for non-responsive order. | Symbol: MESZ9 | TradeAccount: ****** | InternalOrderID: 17728 | Current Status: Order Sent | 2019-11-22 09:20:09.411 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 17726. Service Order ID: (none). Symbol: MESZ9. Account: 22865 | 2019-11-22 09:20:09.411 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 17728. Service Order ID: (none). Symbol: MESZ9. Account: 22865 | 2019-11-22 09:20:39.428 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESZ9 | TradeAccount: ***** | 2019-11-22 09:21:00.317 * Requesting order status for non-responsive order. | Symbol: MESZ9 | TradeAccount: ***** | InternalOrderID: 17730 | Current Status: Order Sent | 2019-11-22 09:24:39.411 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 17730. Service Order ID: (none). Symbol: MESZ9. Account: 22865 | 2019-11-22 09:25:09.410 * It never happened before. Please advise . Thank You Date Time Of Last Edit: 2019-11-22 15:31:13
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