Support Board
Date/Time: Thu, 13 Feb 2025 07:33:37 +0000
Post From: Download Historical data failed
| [2019-11-18 16:15:39] |
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We have told Rithmic about the issue because from what it looks like, their server is not responding to the request . In regards to: We all have following Error messages: "request rejected due to currently another data request". The reason this occurs is because the first download times out on the Sierra Chart side but is still in progress on the Rithmic bridge side and then when there is a retry, the above error occurs. But the original problem is no response from the Rithmic side for the historical data request for CLF0. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |