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Date/Time: Fri, 29 Mar 2024 13:13:21 +0000



Post From: Trial Setup Nightmare (Not following instructions and what we are telling them)

[2019-11-15 05:11:52]
Sierra Chart Engineering - Posts: 104368
We really are being too nice here. Everything has always been explained here:
Is Historical and Real-time Futures Data Included?

And in the set up instructions for the Sierra Chart Exchange Data Feed as well. And in the prompt before activating a nonprofessional exchange. And also in the table for the list of exchanges.

Now we do have the streaming delayed data feed now available. You just need to update Sierra Chart to the current version which is 2011. Instructions:
Software Download: Fast Update

We will cancel and credit the real-time data feed on your account.

And to say that there is a lack of support, is particularly untrue and anyone can see that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-15 05:52:18