Support Board
Date/Time: Sat, 18 Jan 2025 13:20:10 +0000
Post From: Trade filled by IB even though it was cancelled
| [2013-12-19 08:34:58] |
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This is where you canceled the order and the order cancellation was sent to Interactive Brokers using the Order ID of 30: Order 2013-12-18 09:20:18.000 SPY SPY 4 renko #3 ; User order cancel 65 30 Limit 100 Sell 178.69 Pending Cancel ******* Open Notice how it has a status of Pending Cancel. The 2 child orders were never sent to Interactive Brokers, so they were internally canceled within Sierra Chart. This line shows that Interactive Brokers never acknowledged the order cancellation . When the order list was refreshed either automatically or manually by you, Interactive Brokers did not indicate the order was Open and it was set to a canceled state because it was not indicated as an open order ( it did not exist according to the order list from IB): Order 2013-12-18 09:21:20.000 SPY Canceling due to no order update 65 30 Limit 100 Sell 178.69 Canceled Cancel ******* Open You better contact Interactive Brokers about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-07 00:47:24
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