Support Board
Date/Time: Mon, 03 Feb 2025 10:54:06 +0000
Post From: Unable to connect to sc1944
[2019-11-01 01:03:06] |
marty_nv - Posts: 85 |
1 downloaded 2007 on c-drive 2 Updated Symbols on 3 charts to SC Exchange Symbols ESZ19 CLZ19 and FYZ19 3 Disconnected feed 4 cleared Msg Log disabled SC Data on Transact Feed of other instance of SC 5 reconnected 6 copied as here pasted, no updating: Software version: 2007 64-bit | 2019-11-01 00:50:38.433 Usage end date: 2019-12-03 | 2019-11-01 00:50:38.433 Enabled for: Advanced Features 2. | 2019-11-01 00:50:38.433 Enabled for: Sierra Chart Historical Data Service. | 2019-11-01 00:50:38.433 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-11-01 00:50:38.433 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-11-01 00:50:38.433 Enabled for exchange: INDEXES_DATA_BARCHART | 2019-11-01 00:50:38.433 Enabled for exchange: CME (Trading Account Required) | 2019-11-01 00:50:38.433 Enabled for exchange: CBOT (Trading Account Required) | 2019-11-01 00:50:38.433 Enabled for exchange: COMEX (Trading Account Required) | 2019-11-01 00:50:38.433 Enabled for exchange: NYMEX (Trading Account Required) | 2019-11-01 00:50:38.433 Enabled for exchange: Eurex with Market Depth | 2019-11-01 00:50:38.433 Received 1 data feed usernames. | 2019-11-01 00:50:38.433 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-11-01 00:50:38.433 Current selected Data/Trading service: SC Data - All Services | 2019-11-01 00:50:38.433 Custom symbol settings values: disabled | 2019-11-01 00:50:38.433 Chart Update Interval: 500 | 2019-11-01 00:50:38.433 Intraday Data Storage Time Unit: 1 | 2019-11-01 00:50:38.433 Time Zone: +00:00:00 (UTC+00) | 2019-11-01 00:50:38.433 2019-10-31 17:50:38 Local computer time | 2019-11-01 00:50:38.433 2019-11-01 00:50:38 Local computer time in UTC | 2019-11-01 00:50:38.433 2019-11-01 00:50:38 Local computer time in SC Time Zone | 2019-11-01 00:50:38.433 2019-11-01 00:42:38 Server time in UTC | 2019-11-01 00:50:38.433 Local computer UTC time and Server UTC time difference: 5 seconds. | 2019-11-01 00:50:38.433 Program path: C:\SierraChart\ | 2019-11-01 00:50:38.433 Data Files path: C:\SierraChart\Data\ | 2019-11-01 00:50:38.433 OS Version Number: 6.1 | 2019-11-01 00:50:38.433 Locale Setting: C | 2019-11-01 00:50:38.433 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-11-01 00:50:38.433 SC Data - All Services | Connected to data server. | 2019-11-01 00:50:53.847 Triggering next historical data download in queue. | 2019-11-01 00:50:53.847 Triggering next historical data download in queue. | 2019-11-01 00:50:53.847 Triggering next historical data download in queue. | 2019-11-01 00:50:53.847 Triggering next historical data download in queue. | 2019-11-01 00:50:53.847 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2019-11-01 00:50:53.847 SC Data - All Services | Starting real-time market data updates for: clZ19. ID: 1 | 2019-11-01 00:50:53.888 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: clZ19 | 2019-11-01 00:50:53.888 SC Data - All Services | Requesting security definition data for: clZ19. ID: 1 | 2019-11-01 00:50:53.888 + GetAppropriateHDClient called | 2019-11-01 00:50:53.888 Added historical Intraday data request for clZ19 to the queue. | 2019-11-01 00:50:53.888 Intraday data recording state for symbol clZ19 is set to download 'Pending'. | 2019-11-01 00:50:53.888 Triggering next historical data download in queue. | 2019-11-01 00:50:53.888 Delaying start of download for clZ19 | 2019-11-01 00:50:53.891 Mapping dyZ19 to DYZ19. Service code: eurex | 2019-11-01 00:50:53.928 SC Data - All Services | Starting real-time market data updates for: dyZ19 (DYZ19). ID: 2 Service code: eurex | 2019-11-01 00:50:53.928 SC Data - All Services | Using username 0 | 2019-11-01 00:50:53.928 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10048 | 2019-11-01 00:50:53.928 SC Data - All Services | Requesting security definition data for: dyZ19 (DYZ19). ID: 2 | 2019-11-01 00:50:53.928 + GetAppropriateHDClient called | 2019-11-01 00:50:53.928 Added historical Intraday data request for dyZ19 to the queue. | 2019-11-01 00:50:53.928 Intraday data recording state for symbol dyZ19 is set to download 'Pending'. | 2019-11-01 00:50:53.928 Triggering next historical data download in queue. | 2019-11-01 00:50:53.928 DTC Client socket (1) | Creating socket. | 2019-11-01 00:50:53.945 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2019-11-01 00:50:53.945 SC Data - All Services | Connected to server. | 2019-11-01 00:50:54.011 SC Data - All Services | Starting socket receive thread. | 2019-11-01 00:50:54.011 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-11-01 00:50:54.013 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-11-01 00:50:54.101 SC Data - All Services | Sending logon request message. | 2019-11-01 00:50:54.101 SC Data - All Services | Received logon response. | 2019-11-01 00:50:54.195 SC Data - All Services | Server Name: SC Realtime Server. | 2019-11-01 00:50:54.195 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-11-01 00:50:54.195 SC Data - All Services | Successfully connected. | 2019-11-01 00:50:54.195 SC Data - All Services | Trading is not supported. | 2019-11-01 00:50:54.195 SC Data - All Services | Restarting real-time data updates for symbol: dyZ19 -> DYZ19 | 2019-11-01 00:50:54.195 SC Data - All Services | Received security definition for symbol dyZ19 | 2019-11-01 00:50:54.288 SC Data - All Services | Starting real-time market data updates for: ESZ19. ID: 3 | 2019-11-01 00:50:54.356 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESZ19 | 2019-11-01 00:50:54.356 SC Data - All Services | Requesting security definition data for: ESZ19. ID: 3 | 2019-11-01 00:50:54.356 + GetAppropriateHDClient called | 2019-11-01 00:50:54.356 Added historical Intraday data request for ESZ19 to the queue. | 2019-11-01 00:50:54.356 Intraday data recording state for symbol ESZ19 is set to download 'Pending'. | 2019-11-01 00:50:54.356 Triggering next historical data download in queue. | 2019-11-01 00:50:54.356 HD Request # 11 | Downloading Intraday chart data for clZ19 to the file clZ19.scid. Service: nymex | 2019-11-01 00:50:58.786 HD Request # 11 | Download start date-time: 2019-11-01 00:36:59.000 | 2019-11-01 00:50:58.786 HD Request # 11 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2019-11-01 00:50:58.786 Socket (2) | Creating socket. | 2019-11-01 00:50:58.786 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-11-01 00:50:58.786 HD Request # 11 | Setting DTC encoding to Binary VLS | 2019-11-01 00:50:58.923 HD Request # 11 | Sending historical data logon request message. | 2019-11-01 00:50:58.923 HD Request # 11 | Requesting Intraday data. Start date-time: 2019-11-01 00:36:59. Record interval: 1. Symbol: CLZ19 | 2019-11-01 00:50:58.987 HD Request # 11 | Decompressing data. | 2019-11-01 00:50:59.053 HD Request # 11 | Receiving Intraday data for clZ19 starting at 2019-11-01 00:36:59 | 2019-11-01 00:50:59.054 HD Request # 11 | Timestamp of first Intraday data file record written: 2019-11-01 00:36:59 | 2019-11-01 00:50:59.055 Socket (2) | CloseSocket call. | 2019-11-01 00:50:59.055 Historical data download thread signaled to stop. | 2019-11-01 00:50:59.055 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-11-01 00:50:59.055 HD Request # 11 | Received 81 records from 2019-11-01 00:36:59.000 to 2019-11-01 00:40:51.000 (3.9 minutes) and wrote 81 records for clZ19 | 2019-11-01 00:50:59.055 HD Request # 11 | Completion time: 1s | 2019-11-01 00:50:59.055 HD Request # 11 | Intraday data download complete for clZ19. Unique request ID: 9 | 2019-11-01 00:50:59.055 Removed historical data download ID 9 | 2019-11-01 00:50:59.055 Real-time Intraday chart data file updates started for clZ19 | 2019-11-01 00:50:59.055 Opened cached Intraday file: C:\SierraChart\Data\clZ19.scid | 2019-11-01 00:50:59.055 Intraday chart data file opened for clZ19 | 2019-11-01 00:50:59.055 Triggering next historical data download in queue. | 2019-11-01 00:50:59.055 HD Request # 12 | Downloading Intraday chart data for dyZ19 to the file dyZ19.scid. Service: eurex | 2019-11-01 00:50:59.055 HD Request # 12 | Download start date-time: 2019-11-01 00:49:59.000 | 2019-11-01 00:50:59.056 HD Request # 12 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2019-11-01 00:50:59.056 Socket (3) | Creating socket. | 2019-11-01 00:50:59.056 Socket (3) | Connecting to IP: 8.18.161.133. | 2019-11-01 00:50:59.056 Socket (2) | Socket gracefully closed by remote side. | 2019-11-01 00:50:59.119 Socket (2) | Closed. | 2019-11-01 00:50:59.119 HD Request # 12 | Setting DTC encoding to Binary VLS | 2019-11-01 00:50:59.194 HD Request # 12 | Sending historical data logon request message. | 2019-11-01 00:50:59.194 HD Request # 12 | Requesting Intraday data. Start date-time: 2019-11-01 00:49:59. Record interval: 1. Symbol: DYZ19 | 2019-11-01 00:50:59.258 HD Request # 12 | Decompressing data. | 2019-11-01 00:50:59.326 HD Request # 12 | Receiving Intraday data for dyZ19 starting at 2019-11-01 00:49:59 | 2019-11-01 00:50:59.326 HD Request # 12 | Timestamp of first Intraday data file record written: 2019-11-01 00:49:59 | 2019-11-01 00:50:59.326 Socket (3) | CloseSocket call. | 2019-11-01 00:50:59.326 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-11-01 00:50:59.326 Historical data download thread signaled to stop. | 2019-11-01 00:50:59.326 HD Request # 12 | Received 3 records from 2019-11-01 00:49:59.000 to 2019-11-01 00:50:53.000 (54.0 seconds) and wrote 3 records for dyZ19 | 2019-11-01 00:50:59.326 Added 1 Time and Sales records to Intraday data file for dyZ19 after download. | 2019-11-01 00:50:59.327 HD Request # 12 | Completion time: 0s | 2019-11-01 00:50:59.327 HD Request # 12 | Intraday data download complete for dyZ19. Unique request ID: 10 | 2019-11-01 00:50:59.327 Removed historical data download ID 10 | 2019-11-01 00:50:59.327 Real-time Intraday chart data file updates started for dyZ19 | 2019-11-01 00:50:59.327 Opened cached Intraday file: C:\SierraChart\Data\dyZ19.scid | 2019-11-01 00:50:59.327 Intraday chart data file opened for dyZ19 | 2019-11-01 00:50:59.327 Triggering next historical data download in queue. | 2019-11-01 00:50:59.327 HD Request # 13 | Downloading Intraday chart data for ESZ19 to the file ESZ19.scid. Service: cme | 2019-11-01 00:50:59.327 HD Request # 13 | Download start date-time: 2019-11-01 00:36:59.000 | 2019-11-01 00:50:59.327 HD Request # 13 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2019-11-01 00:50:59.327 Socket (2) | Creating socket. | 2019-11-01 00:50:59.327 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-11-01 00:50:59.327 Socket (3) | Socket gracefully closed by remote side. | 2019-11-01 00:50:59.390 Socket (3) | Closed. | 2019-11-01 00:50:59.390 HD Request # 13 | Setting DTC encoding to Binary VLS | 2019-11-01 00:50:59.466 HD Request # 13 | Sending historical data logon request message. | 2019-11-01 00:50:59.466 HD Request # 13 | Requesting Intraday data. Start date-time: 2019-11-01 00:36:59. Record interval: 1. Symbol: ESZ19 | 2019-11-01 00:50:59.530 HD Request # 13 | Decompressing data. | 2019-11-01 00:50:59.594 HD Request # 13 | Receiving Intraday data for ESZ19 starting at 2019-11-01 00:36:59 | 2019-11-01 00:50:59.595 HD Request # 13 | Timestamp of first Intraday data file record written: 2019-11-01 00:36:59 | 2019-11-01 00:50:59.595 Socket (2) | CloseSocket call. | 2019-11-01 00:50:59.595 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-11-01 00:50:59.595 Historical data download thread signaled to stop. | 2019-11-01 00:50:59.595 HD Request # 13 | Received 54 records from 2019-11-01 00:36:59.000 to 2019-11-01 00:40:49.000 (3.8 minutes) and wrote 54 records for ESZ19 | 2019-11-01 00:50:59.595 HD Request # 13 | Completion time: 0s | 2019-11-01 00:50:59.596 HD Request # 13 | Intraday data download complete for ESZ19. Unique request ID: 11 | 2019-11-01 00:50:59.596 Removed historical data download ID 11 | 2019-11-01 00:50:59.596 Real-time Intraday chart data file updates started for ESZ19 | 2019-11-01 00:50:59.596 Opened cached Intraday file: C:\SierraChart\Data\ESZ19.scid | 2019-11-01 00:50:59.596 Intraday chart data file opened for ESZ19 | 2019-11-01 00:50:59.596 Triggering next historical data download in queue. | 2019-11-01 00:50:59.596 Socket (2) | Socket gracefully closed by remote side. | 2019-11-01 00:50:59.660 Socket (2) | Closed. | 2019-11-01 00:50:59.660 |