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Date/Time: Mon, 03 Feb 2025 06:47:15 +0000



Post From: Symbol is unknown? Chart does not download live data

[2019-10-30 19:37:55]
Sierra Chart Engineering - Posts: 104368
You need to have your broker authorize the exchange on which that symbol trades. Refer to the following:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing