Support Board
Date/Time: Mon, 03 Feb 2025 06:17:58 +0000
Post From: Updated from 1997 to 2005 and can't connect to CQG Web API
| [2019-10-29 20:09:11] |
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We did have at least one report of someone not able to connect with CQG FIX today. You also need to understand that Sierra Chart handles CQG FIX disconnects in the background. You are not going to notice them occur unless you look at the Message Log. This is something we just received from CQG now: Emergency Maintenance So they are having a problem today.
At 16:30 CST today we will be performing emergency maintenance that could cause brief disconnects from our order routing infrastructure. CQG products should reconnect automatically but please check your system. CQG will announce completion of the maintenance prior to 17:00 For questions please contact the FCM Desk Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-29 20:09:45
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