Support Board
Date/Time: Mon, 03 Feb 2025 07:09:04 +0000
Post From: I can't connect to Sierra
| [2019-10-28 18:08:28] |
| User864956 - Posts: 9 |
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Software version: 1941 32-bit | 2019-10-28 13:26:23.728 Usage end date: 2019-10-31 | 2019-10-28 13:26:23.728 Enabled for: Advanced Features. | 2019-10-28 13:26:23.728 Enabled for: Advanced Features 2. | 2019-10-28 13:26:23.728 Enabled for: Sierra Chart Historical Data Service. | 2019-10-28 13:26:23.728 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-28 13:26:23.728 Current selected Data/Trading service: GAIN Capital/OEC | 2019-10-28 13:26:23.728 Custom symbol settings values: enabled | 2019-10-28 13:26:23.728 Chart Update Interval: 500 | 2019-10-28 13:26:23.728 Intraday Data Storage Time Unit: 0 | 2019-10-28 13:26:23.728 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-28 13:26:23.728 2019-10-28 19:26:23 Local computer time | 2019-10-28 13:26:23.728 2019-10-28 17:26:23 Local computer time in UTC | 2019-10-28 13:26:23.728 2019-10-28 13:26:23 Local computer time in SC Time Zone | 2019-10-28 13:26:23.728 2019-10-28 16:06:29 Server time in UTC | 2019-10-28 13:26:23.728 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-10-28 13:26:23.728 Program path: C:\SierraChart\ | 2019-10-28 13:26:23.728 Data Files path: C:\SierraChart\Data\ | 2019-10-28 13:26:23.728 OS Version Number: 10.0 | 2019-10-28 13:26:23.729 Locale Setting: C | 2019-10-28 13:26:23.729 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-10-28 13:26:23.731 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-10-28 14:03:59.176 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-10-28 14:03:59.265 GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.47. | 2019-10-28 14:03:59.265 GAIN Capital FIX Trading | Sending the Logon message. LocalCompID=LHarazi | 2019-10-28 14:03:59.629 GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-10-28 14:04:00.187 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-10-28 14:04:00.187 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-10-28 14:04:00.187 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-28 14:04:00.187 GAIN Capital/OEC | Disconnected from the trading server. | 2019-10-28 14:04:00.187 GAIN Capital FIX Trading socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-10-28 14:04:00.187 GAIN Capital FIX Trading socket (1) | Closed. | 2019-10-28 14:04:00.187 GAIN Capital/OEC | Disconnected. | 2019-10-28 14:04:00.191 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-28 14:04:00.191 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-10-28 14:06:00.193 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-10-28 14:06:00.289 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.222. | 2019-10-28 14:06:00.290 GAIN Capital FIX Trading | Sending the Logon message. LocalCompID=LHarazi | 2019-10-28 14:06:00.671 GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-10-28 14:06:01.215 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-10-28 14:06:01.215 GAIN Capital FIX Trading socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-10-28 14:06:01.215 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-10-28 14:06:01.215 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-28 14:06:01.216 GAIN Capital FIX Trading socket (1) | Closed. | 2019-10-28 14:06:01.216 GAIN Capital/OEC | Disconnected from the trading server. | 2019-10-28 14:06:01.216 GAIN Capital/OEC | Disconnected. | 2019-10-28 14:06:01.227 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-28 14:06:01.227 Date Time Of Last Edit: 2019-10-29 06:56:35
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