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Date/Time: Mon, 03 Feb 2025 09:56:07 +0000



Post From: CQG connection no longer recommended - clarify SC Package impact

[2019-10-28 09:26:48]
User13668 - Posts: 294
Why on earth not?

I am asking you a specific question about the product you supply:

- is it true you have to be on Package 5 to use CQG from 1 December
- why is this the case when it works perfectly fine now on Package 3 and I don't need the benefits of Package 5.
- does AMP Futures know about this as they supply me my SC software/subscription and they certainly have not advised me of any changes.

How is a customer meant to utilise your product and have confidence it it's on going usability when you refuse to answer questions about changes to the subscription model or justify those changes?