Support Board
Date/Time: Mon, 03 Feb 2025 18:21:16 +0000
Post From: Trade Account Not Assigned
[2019-10-24 20:04:06] |
Sierra Chart Engineering - Posts: 104368 |
I am not have much success with copying files from one installation to another? We can do this using remote assistance for an additional cost.Regarding the data feed, the problem is we see you are not running an up-to-date version of Sierra Chart. The first step is that you must update following these instructions here: Software Download: Fast Update If you want to use CQG, just follow the instructions here: CQG Trading Platform Service And that is necessary anyway to authorize the real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |